Friday, April 17, 2015

Ray Charles Listens to Birdsong

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Some movie scenes stick with you. In the movie Ray, about the life of singer Ray Charles—who was born into poverty and blinded at a young age—Charles is talking to his girlfriend. Suddenly he says, "Listen. Do you hear that?" She doesn't hear anything. A blissful smile crosses the face of the actor playing Charles as he listens to a bird singing. Watching this scene, I realized that this brilliant musician didn't just hear, like the rest of us mortals, he listened.

Unlike Ray Charles, I can both see and hear, but I knew in that instant that I could listen better. I'll never listen with the acuity of a fine musician—I can't carry a tune—but I can listen with an alertness and openness to discovery. I can tune in to what I do hear as a teacher—my students. And I've begun thinking about how we as educators can guide students to listen more attentively to one another.

When teachers think of listening, we usually think of the students listening to us. I often hear teachers lament, "Students don't know how to listen. I have to repeat myself constantly. They don't attend to simple directions." Sometimes colleagues speak less in frustration than in concern, wondering, "Why do students seem lacking in empathy?"

I hear my students say that they don't listen even to one another; they interrupt each other, and the loudest voices are often the dominant ones in a class "discussion." Students seem to be in their own echo chambers. But how often do we listen, truly listen, to students speak? How can we set up conditions for them to learn to converse on substantial topics—so they learn listening skills? Such conditions might lead students to pay attention not only to us, but also to one another.

It's a topic that has always challenged teachers. As William James (1890/1950) wrote,

Everyone knows what attention is. It is the taking possession by the mind, in clear and vivid form, of one out of what seem several simultaneously possible objects or trains of thought. It implies withdrawal from some things in order to deal effectively with others, and is a condition which has a real opposite in the confused, dazed, scatterbrained state which in French is called distraction, and Zerstreutheit in German. (p. 403)

For 10 years, I've tried to guide students into this state of attention and listening through Touchstones discussions at St. Martin's-in-the-Field Episcopal School. Students in grades 5 through 8 meet weekly for 45–55 minutes to read selected passages, find a point of entry, and probe ideas together. We discuss brief extracts of works by writers such as Plato, Francis Bacon, Herodotus, St. Thomas Aquinas, Voltaire, Horace Mann, Thomas Jefferson, Abraham Lincoln, and Jean-Jacques Rousseau, to name a few.

Touchstones discussions follow four rules: (1) Read the text carefully; (2) Listen to others and don't interrupt; (3) Speak clearly; and (4) Give others your respect. These rules align with Common Core speaking and listening standards. They give each student a structure in which to acknowledge others' contributions and modify the opinion he or she started with. Most important, they encourage students to listen and build on one another's ideas.

We sit in a circle in these discussions so everyone can make eye contact. Students do not raise their hands to speak. This small change has an enormous effect. Although I facilitate the flow of discourse, I'm not an authority on the text. We are all members of the group, with equal rights and responsibilities to speak and listen.

You might say a Touchstones discussion is a republic, not a dictatorship (benign or otherwise). Touchstones, with its emphasis on developing awareness of underlying dynamics, helps students (and teachers) practice and improve discussion skills, such as speaking clearly, teaching oneself and others, admitting when you're wrong, and, especially, I think, listening. Students have said that learning to listen to others is the hardest skill to master.

Former United Nations ambassador Madeleine Albright said, "Really good ideas come when people are together having discussions. There is power in conversation" (quoted in Bennet, 2014, p. 13). I agree. I've become convinced that listening is the wellspring of communication and change. If we teachers want to listen like Ray Charles and if we want good ideas to flow from student discussion, let's strengthen the power of quiet, active listening.

Here are some things I've learned to listen for when facilitating these discussions.

A 5th grade class of students who were new to Touchstones was discussing a folktale from China, "Money Makes Cares." A rich man envies a poor man's pleasure in life. He gives the poor man, Ti, a lot of money; indeed, once Ti has riches, he stops working and singing and instead becomes worried about money. In the end, Ti gives the money back, saying "Money makes cares." Although the story was unfamiliar, my students all have ideas about money, allowances, and gift buying. I asked them how having money might make them happy and how it might make them unhappy. I listened carefully to the unfolding conversation, judging whether and how to intervene, noticing who hadn't yet spoken and who might be dominating the conversation.

These students were just learning how to have discussions without hand raising. Without being called on, they needed to both find a way into the discussion and allow others to enter. Because one of our ground rules is to listen and not interrupt, students were also learning to wait for a speaker to finish. "Don't interrupt" is the hardest Touchstones rule for students. Sometimes they interrupt because it has become a habit in the classroom, the only way they can make their voice heard. Sometimes they get excited and blurt out their thoughts.

We've talked about expressing an idea and then just stopping, making a conscious effort not to ramble on. At the same time, students must learn to not cede their speech if they are not finished expressing their idea. I've taught them key phrases for entering gracefully after someone speaks ("Have you finished?") and respectfully halting an interrupter ("I've haven't finished my idea yet"). Students have discovered that a discussion often ends in a different place from where it started.

"I would buy a dirt bike if I had money," Joey said excitedly; he then added sheepishly, "And pay for college." Another student talked about creating jobs for people, which would make him happy. Molly sounded a note of worry, saying that one drawback to having money would be the fear of wasting or losing it. Another student then said, "The good thing about money is that I could shop all day. But then I wouldn't be playing with my friends. Friends are more important than money." The discussion had moved from excitement about having money to concern about handling it to a reordering of values—because students listened to one another.

Students were also learning to be comfortable with silence. Sixty or even thirty seconds of silence in a roomful of adolescents can feel like an eternity, but I recommend enduring it. A reflective silence can lead to better listening and empathy. At the end of this discussion, we left a space for students to speak who had not yet spoken. Into the silence came the sound of a small child in the room next door, sobbing. Isabella, a quiet 8th grader, said, "Poor little kid. I remember when it was such a big thing in 1st grade to get through the day without crying."

This was listening as empathy. It arose out of the opportunity to talk about what makes for happiness and to listen to and identify with the unhappiness of another. The comment that breaks a silence may break your heart or make you laugh. Isabella's did both.

The goal of these discussions is student-generated, student-managed intellectual inquiry. The exchanges arise out of genuine student interest; they are not Socratic dialogues in which a leader has an agenda.

A Touchstones discussion is a hands-on, real-time, critical-thinking activity for participants; active listening on the part of all members is important to how the inquiry unfolds. Touchstone discussions inherently differentiate because each person needs to find a point of entry into the discussion that corresponds to a sincere question he or she has about the text. Whole-group discussion is usually preceded by individual writing and small-group discussion.

The process teaches individual responsibility for one's own learning and for successful group learning. By 8th grade, student coleaders facilitate whole-class discussions. These coleaders read the passage beforehand and come prepared to read it aloud for the whole class. When Laura and Maddie led the discussion based on a passage from Aristotle's The Ethics that describes the qualities of a great man, they asked participants to propose opening questions.

Patrick asked, "What great people do you know, and what makes them great?" Several students offered qualities such as honesty, creativity, and athleticism. The conversation kicked around, then Christopher wondered out loud, "Do friends need to be equals?" This elicited a lively response as the students talked about status, a topic keenly parsed by adolescents. Hallie then asked, "Is a great person honored by everyone?"

Students continued listening to one another, building on offered examples. But then the conversation began to veer off topic. Natalie, not one of the coleaders but a participant, then applied a technique I had taught students to help refocus or redirect a meandering discussion—referring back to our text: "Aristotle says a great man does things excellently. What does it mean to do something excellently?"

Besides teaching students to take ownership of a discussion and increasing their critical-thinking and collaboration skills, these discussions help all participants identify their comfort zone in speaking and listening—and expand that zone. This is the basis of lifelong decision-making skills and success.

An early philosopher gives us a technique that teachers can use today to encourage students to listen closely and speak clearly and confidently. Heraclitus was born about 540 BCE. He wrote in thought-rich aphorisms. Consider his aphorism "Listen not to me but to the logos" (quoted in Brann, 2011).

One meaning of logos, as Heraclitus uses it, is intention. Skilled listeners can listen past students' personalities, beyond their inarticulate words and faulty grammar, to pay attention to the gist of their message. Students can learn to do this.

Listening for intention means asking questions ("Do you mean …?") or restating the speaker's message until he or she can effectively frame or expand on what he or she thinks. This respectful playback is the essence of civility in conversation. We should model it and give students opportunities to practice it.1 

Consider how two 6th graders used this technique in discussing Cato the Younger and friendship, drawing from Plutarch's The Lives of the Noble Greeks and Romans:

Ms. Barry: Would you want to be friends with Cato?
Gabrielle: I would not. It's hard to make him laugh.
Rachel: Gaby, are you saying that you would only want to be friends with someone who made you laugh [and you laughed with]? Laughing with friends is important, but it's not the only thing.
Gabrielle: What do you have in mind, Rachel?
Rachel: Well, suppose I was sad because my dog died. I'd want a friend who would be sad with me.
Gabrielle: I see what you mean.

I give my students discussion stems to help them build conversations:

I agree/disagree with _________because __________.
Are you saying_____________? (Restate in your own words what you think someone has said.)
Can you give an example, _________?
Having students use the speaker's name in the stem helps knit the discussion group together and shows respect.

Listening often leads to social action. Participation in weekly discussions, whether through Touchstones or another intentional structure, gives young people confidence in expressing their ideas and confirms for them that those ideas matter. This is where change begins, or as Madeleine Albright called it, the power of conversation.

One group of 8th graders discussed Homer's story of Hector and Andromache on a very nuanced level, perhaps because we happened to discuss it on the anniversary of 9/11. The group struggled with the concept of bravery. They began with the idea that bravery means acting because one has no fear and moved to the idea that bravery can mean acting despite fear. They thought there was a problem with knowing in advance whether one would act bravely in an extreme situation, but that it is possible for everyone to do small acts of courage every day—in learning and in friendship.

It's wonderful to see students reach these ideas themselves, and it's even more wonderful to see them in action. One act of bravery that 27 of my students engaged in last year was volunteering to participate in an oratorical contest. Weekly, intentional discussion had prepared them well for other forms of speaking, such as debate or oratory.

Participants spoke for five minutes on how their passion affects the world. Our students practiced their speeches first for their classmates and teachers; parents and teachers were in the audience listening during the contest. The range and nature of their passions came as a surprise to their teachers. Students expressed their passion on such subjects as worldwide education for girls, engineering, and shark conservation. We invited students to give their speeches, saying this was their chance to speak—and adults would listen.

It's not our imagination that many students don't listen well to teachers. According to Nanette Johnson-Curiskis, executive director of the International Listening Association, "First graders can repeat roughly 90 percent of what their teacher said. Middle schoolers can recollect 50 percent, and by the time students get to high school, it's down to 25 percent" (personal interview, June 2, 2014). Practices like those described here can help make listening more active, respectful, conducive to learning, and productive.

In our educational literature, much is said about how to read, write, and speak well; less has been said about how to listen well. In our hyper-extroverted, digitally communicative habitat, listening—the ability to hear the birdsong like Ray Charles did—might be an endangered species. It's one that teachers must protect.

Consider what Ruby, a 7th grader, said when I asked why we need to attend to what others say:

The only way to get somewhere is to ask and disagree. But to know why you disagree, you have to listen. When you listen, you have a better understanding of how people look at things. Whether you agree with them or not, you have a wider perspective. You have to listen.


The Touchstones Discussion Project was founded 30 years ago by faculty members at St. John's College in Annapolis, Maryland. Touchstones discussions give participants a systematic way to develop listening, speaking, and thinking skills. Discussions center on selected short texts by philosophers, scientists, writers, and social thinkers, organized into booksets by grade level (K–12 and college). Discussions begin with an open-ended question; discussion groups do not seek a summary or consensus.

Touchstones discussion strategies can be used in math, science, STEM, and humanities classrooms. The best way to use this approach is to schedule a weekly Touchstones discussion into class, library, or club time. The Touchstones Discussion Project offers professional development workshops on the method and on-site consultations. Scholarships and free program materials are available to some applicants.

Bennet, J. (2014, May 13). When talk isn't cheap, New York Times.

Brann, E. (2011). The logos of Heraclitus. Philadelphia: Paul Dry Books.

James, W. (1890/ 1950). The principles of psychology (Vol. 1). New York: Dover.

1  I'm indebted to Eva Brann of St. John's College, Annapolis, Maryland, for insight into this Heraclitus aphorism.

Cynthia Barry is librarian and special projects director at St. Martin's-in-the-Field Episcopal School in Severna Park, Maryland.

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Learning & Development Business Partner - South East

Learning & Development Business Partner - South East Home Based, Areas covered: Stowmarket, Southampton, Oxfordshire, Milton Keynes, Northampton, Reading, Slough & London

With extensive experience of best practice L&D delivery solutions, you are ready to develop your career in a business that will encourage your insight and input, welcome your ideas and act on them. That business is AkzoNobel. Home to the Dulux Super Brand and world class products including Sikkens, Cuprinol and Polycell, we are looking for a senior level L&D professional to lead and manage the deployment of our UK L&D strategy. This is a high profile role within our business, part of a new global L&D operating model combining global aligned programs with local bespoke initiatives.
We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and number one in the renowned Dow Jones Sustainability Index. We are also named amongst the Top Employers in the UK.  You can’t make a great impact like this without having great people. We want to be the best – to use our leading market positions to deliver a leading performance – and for that, we need the best.  Is that you?
As the Learning & Development Business Partner for the South East you will provide high level Account Manager consultation support for this region. Working alongside senior local HR Business Partners you will be responsible for developing and implementing L&D strategic plans for each business.  You will analyse skill gaps, gain insight of key development needs and challenges and formulate plans to improve internal capability, people engagement and performance.  As the Subject Matter Expert on a country-wide basis for Commercial L&D Capability, you will partner with global and local commercial excellence teams to provide high level L&D consultation to drive people capability within UK Commercial functions. 

Degree qualified (or equivalent experience) you will have proven high level experience in L&D strategy at senior level and be a competent high level facilitator.  Ideally a CIPD (or equivalent) member with a recognised coaching qualification would be an advantage. You will be commercially astute, results focussed and a team player.  You will champion and drive the transition to a learning culture and self-managed development.  You will be effective at analysing needs and devising cohesive solutions, great at motivating and engaging diverse audiences and be a skilled influencer.

At AkzoNobel, we believe we can only grow our business as fast as we grow our people, so if you want to be L&D Business Partner in a business that will invest in you and give you the opportunity to develop please apply below.

AkzoNobel. Where your ideas go far.

LocationHome Based, Areas covered: Stowmarket, Southampton, Oxfordshire, Milton Keynes, Northampton, Reading, Slough & LondonSalaryCompetitive Salary & Benefits - up to 10% company bonus, company car, 25 days annual leave, pension, BUPA health insurance, 50% discount on our products.DurationPermanent full timeReference1400063CContact NameN/A

With extensive experience of best practice L&D delivery solutions, you are ready to develop your career in a business that will encourage your insight and input, welcome your ideas and act on them. That business is AkzoNobel. Home to the Dulux Super Brand and world class products including Sikkens, Cuprinol and Polycell, we are looking for a senior level L&D professional to lead and manage the deployment of our UK L&D strategy. This is a high profile role within our business, part of a new global L&D operating model combining global aligned programs with local bespoke initiatives.
We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and number one in the renowned Dow Jones Sustainability Index. We are also named amongst the Top Employers in the UK.  You can’t make a great impact like this without having great people. We want to be the best – to use our leading market positions to deliver a leading performance – and for that, we need the best.  Is that you?
As the Learning & Development Business Partner for the South East you will provide high level Account Manager consultation support for this region. Working alongside senior local HR Business Partners you will be responsible for developing and implementing L&D strategic plans for each business.  You will analyse skill gaps, gain insight of key development needs and challenges and formulate plans to improve internal capability, people engagement and performance.  As the Subject Matter Expert on a country-wide basis for Commercial L&D Capability, you will partner with global and local commercial excellence teams to provide high level L&D consultation to drive people capability within UK Commercial functions. 

Degree qualified (or equivalent experience) you will have proven high level experience in L&D strategy at senior level and be a competent high level facilitator.  Ideally a CIPD (or equivalent) member with a recognised coaching qualification would be an advantage. You will be commercially astute, results focussed and a team player.  You will champion and drive the transition to a learning culture and self-managed development.  You will be effective at analysing needs and devising cohesive solutions, great at motivating and engaging diverse audiences and be a skilled influencer.

At AkzoNobel, we believe we can only grow our business as fast as we grow our people, so if you want to be L&D Business Partner in a business that will invest in you and give you the opportunity to develop please apply below.

AkzoNobel. Where your ideas go far.

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Leadership & Learning Executive

Leadership & Learning Executive London

Championing innovative approaches to leadership learning, you’ll help to ensure the future for British Airways is stronger than ever. Your remit will have a truly global scope. As one of the leading brands in aviation, we have 44,000 staff based in a range of countries. Their specialties range from customer service to IT and commerce. We’ll look to you to ensure everyone’s leaders benefit from excellent learning and development provision, so we can all fulfil our promise ‘To Fly. To Serve.’

You will work with closely with a wide range of people – from HR and Finance Business Partners, to subject matter experts and, of course, leadership and management learning delegates. Taking care to find out what our business needs, you will scope, design and deliver business-wide learning solutions. Building leadership capability and behaviours, you will help to power high performance worldwide. You’ll also enjoy the opportunity to help Global Learning Academy colleagues create brand new leadership initiatives. Benchmarking trends and supplier knowledge, you’ll make sure everything you do is cutting edge.

To join us, you’ll need to demonstrate a track record of managing end-to-end learning and development with proven ROI. Your expertise spans everything from partnering and consulting, through to design, delivery and evaluation. Ideally, you will be accredited and experienced in the use of psychometrics such as MBTI, SDI and Hogan’s. You’ll certainly be an innovative thinker and a creative problem solver, with impressive influencing and coaching skills and a naturally collaborative approach.

To apply, please click on the apply link to visit our website.

LocationLondonSalaryCompetitive salaryReferenceUKWTS572Contact NameRecruitment

Championing innovative approaches to leadership learning, you’ll help to ensure the future for British Airways is stronger than ever. Your remit will have a truly global scope. As one of the leading brands in aviation, we have 44,000 staff based in a range of countries. Their specialties range from customer service to IT and commerce. We’ll look to you to ensure everyone’s leaders benefit from excellent learning and development provision, so we can all fulfil our promise ‘To Fly. To Serve.’

You will work with closely with a wide range of people – from HR and Finance Business Partners, to subject matter experts and, of course, leadership and management learning delegates. Taking care to find out what our business needs, you will scope, design and deliver business-wide learning solutions. Building leadership capability and behaviours, you will help to power high performance worldwide. You’ll also enjoy the opportunity to help Global Learning Academy colleagues create brand new leadership initiatives. Benchmarking trends and supplier knowledge, you’ll make sure everything you do is cutting edge.

To join us, you’ll need to demonstrate a track record of managing end-to-end learning and development with proven ROI. Your expertise spans everything from partnering and consulting, through to design, delivery and evaluation. Ideally, you will be accredited and experienced in the use of psychometrics such as MBTI, SDI and Hogan’s. You’ll certainly be an innovative thinker and a creative problem solver, with impressive influencing and coaching skills and a naturally collaborative approach.

To apply, please click on the apply link to visit our website.

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Sales Coach

Sales Coach South Yorkshire

An excellent opportunity has arisen within the cutting edge, vibrant business who are experiencing significant growth and expansion. They are looking to appoint an experience Sales Coach for their new site in South Yorkshire.

Reporting into a Head of L&D you will be working alongside another Sales Coach to partner closely with the Sales Manager's in the support and development of their teams in all areas of the Sales process. This will include working closely with sales managers to identify the on-going training needs of newly inducted trainees and existing staff and providing one to one coaching and support on a daily basis.

The right candidate will be a creative and personable individual with a collaborative and credible working style who can equally work closely with Sales trainers to provide feedback and support on requirements within the organisation in line with sales training needs.

If you are interested in this HR role please apply by clicking on the link below or contact Ashley Kate HR for further details.

Ashley Kate HR specialise exclusively in HR recruitment, nationwide for temporary, contract and permanent HR roles. We give equal priority to our candidate and client relationships and ensure we deliver a highly professional HR consultancy service at all times.

To find out more about us please visit our website at http://www.ashleykatehr.com/
Join the Ashley Kate HR LinkedIn group at http://linkd.in/HRProfessionalsNetworkUK
And follow us on Twitter at http://www.twitter.com/AshleyKateHR

Ashley Kate HR operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates.

LocationSouth YorkshireSalary£24,000DurationPermanentReference13365 PSCBContact NameRecruiters

An excellent opportunity has arisen within the cutting edge, vibrant business who are experiencing significant growth and expansion. They are looking to appoint an experience Sales Coach for their new site in South Yorkshire.

Reporting into a Head of L&D you will be working alongside another Sales Coach to partner closely with the Sales Manager's in the support and development of their teams in all areas of the Sales process. This will include working closely with sales managers to identify the on-going training needs of newly inducted trainees and existing staff and providing one to one coaching and support on a daily basis.

The right candidate will be a creative and personable individual with a collaborative and credible working style who can equally work closely with Sales trainers to provide feedback and support on requirements within the organisation in line with sales training needs.

If you are interested in this HR role please apply by clicking on the link below or contact Ashley Kate HR for further details.

Ashley Kate HR specialise exclusively in HR recruitment, nationwide for temporary, contract and permanent HR roles. We give equal priority to our candidate and client relationships and ensure we deliver a highly professional HR consultancy service at all times.

To find out more about us please visit our website at http://www.ashleykatehr.com/
Join the Ashley Kate HR LinkedIn group at http://linkd.in/HRProfessionalsNetworkUK
And follow us on Twitter at http://www.twitter.com/AshleyKateHR

Ashley Kate HR operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates.

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EL Study Guide

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Communication is the essence of leadership. Leaders in schools—whether administrators, instructional coaches, or veteran classroom teachers who lead others–nearly always have to communicate with diverse types of people, and always have to tailor their communication carefully to build trust and relationships. Articles in this issue give guidance on the many facets of doing so.

Author Jean Johnson of Public Agenda–"Getting Your Message Out (and Why It's Not Enough),"–reminds educators that it's not enough these days for school leaders to deliver information clearly to teachers, parents, and stakeholders. Drawing on findings from Public Agenda's many surveys of the American public's attitudes toward K-12 public schooling, Johnson points out that the U.S. population skews toward skeptic and is now less trusting of school administrators as well as other leaders. Communicators in schools must know each audience and its concerns, must communicate often about hopeful matters as well as crises, and must listen to stakeholders sensitively, or their messages will misfire.

One reason communications fail is that leaders aren't aware enough about what families are most focused on and worried about regarding K-12 schools. Their messages, Johnson notes, "tend to reflect what's on leaders' minds, not what's on the minds of most parents and community members." Leaders also often overestimate how much community members know about the aspects of education they're communicating about–which leads to unclear communication on both ends. (Public Agenda data indicate that only 17 percent of U.S. citizens have heard a lot about Common Core standards, so it's worth asking how much they understand RtI, flipped classes, or other topics leaders may mention in school messages without an explanation.)

Collect and look over key letters to parents, press releases, longer blog posts, start-of-the-year messages leaders sent, and so on that your school or district put out in 2014. What are the main areas these messages focus on (for instance, test scores, course-taking patterns, or the school's new RtI program). What do they highlight as successes (number of Advanced Placement courses taken? Teachers' special projects?).Consider whether these focuses match what Public Agenda's 2013 survey showed many families' care about—"unmotivated, undisciplined students, disorderly classes and schools, uninvolved parents, and too little community support." Do you think your school's messages to local families address their concerns?What "news" might families or community members be looking for but not find in your school's communications?After several people in your group have attended one or two PTA meetings, discuss together what local parents tend to be concerned about.

Read over "Don't Make Them Come to You" by Walter McKenzie. Consider (and view) the creative multimedia presentations Minnetonka School District made and sent out to families that provided information families were sure to care about and need—such as a webinar giving information for seniors set to apply for college financial aid and a video showing the district's kindergarten options. Could your school or district do something like these for the community? What kind of IT resources and expertise could you tap to try this?

Leaders have to communicate with other educators—especially classroom teachers—about those educators' teaching practice and whether they're reaching their professional goals. Susan M. Brookhart and Connie M. Moss ("How to Give Professional Feedback") assert that formative feedback to teachers must be given in the context of a collegial conversation—and any message from a leader who has observed a teacher must connect to that teacher's stated learning goals. The leader's message must be sensitively worded, of course, but it's also key that leader and teacher have a good pre-observation conversation in which both parties feel trust, and in which they clarify what the observer should look for. The leader also needs to ask herself or himself, What did I learn from this observation? From talking with this teacher about instruction?

Read the "Three Ways to Look at Feedback" section of this article and think about a teacher observation you conducted. Did your setup of the observation and talk with the teacher address what the authors call "the micro view, the snapshot view, and the long view"?Articulate something you learned about teaching from your conversation with a teacher or other colleague you have observed in practice.

Although authors in this issue acknowledge that school leaders have great intentions about presenting helpful information clearly, pieces by Erik Palmer ("Make Your Presentation Powerful") and Kathleen F. Grove ("Leading Through Stories") admit that many educators don't know how to present in a way that keeps listeners interested—or awake!

Read the description of a principal's dull presentation that opens Palmer's article. Think of a presentation you've experienced connected to school that dragged like this and one that was engaging and helpful—and share with the group. Thinking back, what were the key differences?

Palmer says that most educators lack training in public speaking, but that everyone can improve. His first suggestion? Know your audience and tailor your message to their concerns:

Who are your audience members? What do they know? What do they want to know? Do everything you can to get inside their heads. Typically, we speakers focus on our purpose. We think about the message we have to deliver, and we fail to think enough about the people hearing the message. Although our message may be the same … each audience that hears it is different.

Think of a presentation or talk you need to deliver to more than one group—or even more than one class—this semester. Brainstorm what characteristics your different audiences will have, as Palmer does, and how you might tailor your words for each one.Palmer says every meaningful talk is a "performance." Do you agree?

Palmer and Grove both say savvy speakers acknowledge that their teacher audiences may feel preoccupied, unenthused, and even resentful about sitting through a presenter's message. Grove, who has been a teacher, administrator, and presenter, advises telling brief stories that show listeners you have been in their shoes and know their realities. She says, "When presenting to teachers, I'd start by describing my [preoccupied] frame of mind at a typical professional development session I attended as a teacher. … Then I'd request they suspend their own worries for the length of the workshop."

Think of an anecdote you might tell the next time you present to a particular audience that illustrates you've been where they are. If possible, practice within your group telling your anecdotes aloud.



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Thursday, April 16, 2015

Learning & Development Innovation Manager

Learning & Development Innovation Manager Slough, Berkshire SL2 5DS (Occasional travel to UK sites & Amsterdam (Corporate Head Office)

With extensive experience of best practice L&D delivery solutions, you are ready to develop your career in a business that will encourage your insight and input, welcome your ideas and act on them. That business is AkzoNobel. Home to the Dulux Super Brand and world class products including Sikkens, Cuprinol and Polycell, we are looking for a senior level L&D professional to lead and manage the deployment of our UK L&D strategy. This is a high profile role within our business, part of a new global L&D operating model combining global aligned programs with local bespoke initiatives.
We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and number one in the renowned Dow Jones Sustainability Index. We are also named amongst the Top Employers in the UK.  You can’t make a great impact like this without having great people. We want to be the best – to use our leading market positions to deliver a leading performance – and for that, we need the best.  Is that you?
As the L&D Innovation Manager for all UK businesses you will be the Subject Matter Expert for Learning Delivery Solutions or Architectures.  Working with senior stakeholders you will introduce new approaches that enhance learning transfer, build engagement and maximise impact.  You will be a key change agent towards creating a new learning culture.  You will also be key contributor to the global L&D innovation agenda and partner with local L&D/HR senior teams to identify potential areas of improvement and drive through implementation.  You will also lead the selection of 3rd party learning partners to ensure global and local programs are successfully delivered.

Degree qualified (or equivalent experience) you will possess proven high level experience in L&D strategy at senior level.  You will have expert knowledge of industry leading best practice L&D delivery solutions and latest thinking on sharepoint learner portals, rich media scenarios, interactive gaming, social media, mobile and learner communities. Ideally a CIPD (or equivalent) member with a recognised coaching qualification would be an advantage. You will be commercially astute, results focussed and a team player.  You will be effective at analysing needs and devising cohesive solutions, great at motivating and engaging diverse audiences and be a skilled influencer.

At AkzoNobel, we believe we can only grow our business as fast as we grow our people, so if you want to be L&D Innovation Manager in a business that will invest in you and give you the opportunity to develop please apply below.

AkzoNobel. Where your ideas go far.

LocationSlough, Berkshire SL2 5DS (Occasional travel to UK sites & Amsterdam (Corporate Head Office)SalaryCompetitive Salary & Benefits - up to 10% company bonus, 25 days annual leave, pension, BUPA health insurance, 50% discount on our products.DurationPermanent full timeReference1400063AContact NameN/A

With extensive experience of best practice L&D delivery solutions, you are ready to develop your career in a business that will encourage your insight and input, welcome your ideas and act on them. That business is AkzoNobel. Home to the Dulux Super Brand and world class products including Sikkens, Cuprinol and Polycell, we are looking for a senior level L&D professional to lead and manage the deployment of our UK L&D strategy. This is a high profile role within our business, part of a new global L&D operating model combining global aligned programs with local bespoke initiatives.
We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and number one in the renowned Dow Jones Sustainability Index. We are also named amongst the Top Employers in the UK.  You can’t make a great impact like this without having great people. We want to be the best – to use our leading market positions to deliver a leading performance – and for that, we need the best.  Is that you?
As the L&D Innovation Manager for all UK businesses you will be the Subject Matter Expert for Learning Delivery Solutions or Architectures.  Working with senior stakeholders you will introduce new approaches that enhance learning transfer, build engagement and maximise impact.  You will be a key change agent towards creating a new learning culture.  You will also be key contributor to the global L&D innovation agenda and partner with local L&D/HR senior teams to identify potential areas of improvement and drive through implementation.  You will also lead the selection of 3rd party learning partners to ensure global and local programs are successfully delivered.

Degree qualified (or equivalent experience) you will possess proven high level experience in L&D strategy at senior level.  You will have expert knowledge of industry leading best practice L&D delivery solutions and latest thinking on sharepoint learner portals, rich media scenarios, interactive gaming, social media, mobile and learner communities. Ideally a CIPD (or equivalent) member with a recognised coaching qualification would be an advantage. You will be commercially astute, results focussed and a team player.  You will be effective at analysing needs and devising cohesive solutions, great at motivating and engaging diverse audiences and be a skilled influencer.

At AkzoNobel, we believe we can only grow our business as fast as we grow our people, so if you want to be L&D Innovation Manager in a business that will invest in you and give you the opportunity to develop please apply below.

AkzoNobel. Where your ideas go far.

Apply now


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Trainer

Trainer Hampshire Trainer
Hampshire
Permanent - £30,000 - £35,000

My client is a fast paced, commercial business which is expanding and evolving. Due to this continued growth they are looking to strengthen the existing Learning and Development team with an experienced Trainer.

Reporting to the Learning and Development Manager and working as part of a national team your responsibilities will be interesting and varied. Initially focusing on the delivery of their existing training programmes such as induction and sales training. As the role develops you will also be responsible for reviewing and improving these programmes, carrying out training needs analysis, design and implementation. You will take the lead on ad-hoc projects and will build relationships with a varied stakeholder group scoping out needs and developing creative solutions.

As a Trainer you will have extensive delivery experience within a corporate and professional environment. Are a strong communicator, with confidence working with senior stakeholders. You will be keen to develop your skills within a growing business and will be committed to your own personal development. Please send your CV or for further information contact Lauren Jones-Barrett on 0207 886 7225.

Advantage Resourcing is a service driven recruitment consultancy.

LocationHampshireSalary£30000 - £35000 per annumReference15215564/003Contact NameAdvantage ResourcingTrainer
Hampshire
Permanent - £30,000 - £35,000

My client is a fast paced, commercial business which is expanding and evolving. Due to this continued growth they are looking to strengthen the existing Learning and Development team with an experienced Trainer.

Reporting to the Learning and Development Manager and working as part of a national team your responsibilities will be interesting and varied. Initially focusing on the delivery of their existing training programmes such as induction and sales training. As the role develops you will also be responsible for reviewing and improving these programmes, carrying out training needs analysis, design and implementation. You will take the lead on ad-hoc projects and will build relationships with a varied stakeholder group scoping out needs and developing creative solutions.

As a Trainer you will have extensive delivery experience within a corporate and professional environment. Are a strong communicator, with confidence working with senior stakeholders. You will be keen to develop your skills within a growing business and will be committed to your own personal development. Please send your CV or for further information contact Lauren Jones-Barrett on 0207 886 7225.

Advantage Resourcing is a service driven recruitment consultancy.

Apply now


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Tell Me About … / An "Unmotivated" Student Who Turned Around

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Sue lived out in the country and had trouble attending class regularly. Although she had been an indifferent student, in my Composition I class she discovered that she had a flair for writing. By the second semester, Sue wanted to take my Composition II class, although she did not meet the grade point average requirements. We decided to let her risk it. She struggled to keep up with the challenging course, but she relished interacting with higher-achieving students—observing what they wrote about and hearing their comments about her writing. As I challenged her to look for ways to improve her craft, her school attendance improved, her writing went through the roof, and hers was the biggest smile in the class photo on the final day of the school year.

—Julie Stauber, Q-Comp and staff development coordinator, Proctor Public Schools, Proctor, Minnesota

Kenny was a great kid. He was a senior, and I had taught him for four years. But then his mother started a live-in relationship, and Kenny acquired a new "brother." This was a big change: one good student and one apathetic student, both in the same grade and living in a blended family. Unfortunately, Kenny quickly took lessons from his new roommate/brother and became apathetic in school.

I refused to give up on Kenny just because he was having difficulty adapting to a situation that he hadn't created. I tried different projects and groupings; I tried getting his mom involved. Nothing worked. He was a senior; he had already made plans to attend the local community college. One day, I said, "If you've given up now, what's going to stop that from happening at college? Any little blip will be the end of your dreams." He said, like any good teen, "No, it won't," and I said, "How do you know?" That was the end of our conversation. He continued to avoid doing work, and he failed my class. Smart kid, no motivation.

One year later, I received a report card from Kenny in the mail. In his first two semesters of college, he had earned a 3.85 grade point average. He continued to send me copies of his college report cards for the next two years.

You never know when one simple comment or question will finally hit home. I couldn't catch him when he was with me, but in the end Kenny was proud to prove to me that he could do it!

—Jennifer Fox, school improvement data consultant, Jackson County Intermediate School District, Jackson, Michigan

Luke was assigned to my K/1 multi-age class for his second year as a kindergartner. He clearly felt bad about himself because he had been retained; he repeatedly mentioned the fact that he was "supposed to be a 1st grader." But during the second half of the year, he started performing at and above grade level. Because he was one of the "big guys" in the multi-age class, the other kindergartners looked to him for help and encouragement, and his leadership skills blossomed.

However, even though he had a good command of sight word recognition and phonics skills, he was still a reluctant reader and writer. As I searched for ways to motivate him, I noticed that he was drawn to technology. (Our classroom is equipped with 10 iPads.) I decided to introduce an e-book reading program that rewarded students with points for reading and being assessed on leveled books. I had finally found his "carrot"! Because of his competitive nature, Luke became a voracious reader. Opportunities to lead, to nurture younger students, and to compete with his peer group all helped motivate Luke. The roles and relationships that are inherent in a multi-age setting, along with the draw of technology, led to his success.

—Teri Brooks, K/1 multi-age teacher, Charlotte Mecklenburg Schools, Davidson, North Carolina

Felipe, an 8th grader who had been sent to my office for repeatedly being noncompliant in class, asked me, "Everyone else is fine with me failing, why aren't you?" My honest response was, "Because I care about you." His reaction was a look of disgust. But as I continued to challenge him to show effort and to let him know I was proud of his efforts, he began to smile more, show more respect in class, and enjoy being at school more. Long-lasting change comes from building relationships and letting students (and adults) know you care about them.

—Randy Groya, principal, Waldon Middle School, Lake Orion, Michigan

Linda was an 8th grader who was sent to my office on a regular basis—usually because she had acted up to get sent out of class and avoid doing the work. We tried lunch detentions, after-school detentions, and even in-school suspension; nothing changed.

So we made a new plan. The gifted program for elementary students in the district was housed in our building, and I asked one of the gifted teachers if she could use an extra pair of hands with her 2nd graders. The next time Linda showed up in the office, I walked her down to the gifted teacher's classroom. Linda wasn't sure about this, but she didn't want another detention.

When she came back to the office after class, I asked how she liked working with the 2nd graders. She loved it! We made a deal: If Linda behaved well in all her classes and finished her work, she could be a regular helper in the gifted program. It worked perfectly. She just needed to feel that school could be a fun place to learn.

—Susan A. Bell, principal, retired, St. Charles, Missouri

Joe slept in class, often and deeply. When awake, he surreptitiously texted friends or simply gazed into space. Although clearly intelligent, Joe finished the first quarter with a D in English 11, largely because of assignments not handed in. Talking to him, I discovered that he worked 30 hours a week at a local restaurant and that he'd always been able to skip doing homework and still ace the tests. We made a bargain—he would complete major assignments for me but would be excused from the smaller, practice-oriented tasks. He bloomed. Overjoyed to be free from worksheets and writing prompts, he took what he was required to do seriously. He revealed himself to be a gifted student and a force to be reckoned with in class discussions. He finished the year with an A-.

—Jennifer Zeuli, English department head, Masconomet Regional School District, Boxford, Massachusetts

Two years ago, our school enrolled Asim, a student whose family had relocated to another country before seeking refuge in the United States. As a result of his frequent moves, Asim had missed several years of schooling. He and his family didn't speak English. Once he entered our school, I conducted home visits with his family. Our staff created a learning plan that customized his school day to provide the right level of challenge. This plan focused on inclusion and built on Asim's strengths and interests, such as his interest in aviation. The plan also provided individualized teaching focused on key literacy and numeracy areas, as well as parent support and home resources. The teaching team and I met every six weeks to monitor his progress, as we do for all students.

Asim achieved two years of growth in the first nine months and is now nearly at benchmark level in some content areas. Even more gratifying is that he is happy and engaged with peers in the regular classroom. He never required special services. His success is the result of teacher teamwork. His parents were thankful, and the teachers are proud of his growth.

—Sandra Trach, principal, Estabrook Elementary School, Lexington, Massachusetts

Sometimes, leaders need to stop and just ask the students what motivates them. Their answers can remind us of the strength and motivation that reside inside our most challenged students. To view a video featuring the voices of four Oakland High School students who refused to become dropout statistics, go to www.tacoma.k12.wa.us/watch/Pages/video.aspx?v=P1AHocRt3IY.

—Josh Garcia, deputy superintendent, Tacoma Public Schools Tacoma, Washington

DJ struggled at the beginning of the year to stay focused in my computer class. When another teacher mentioned that DJ had recently been attending the trial of his mother's murderer, his inattentiveness, irritability, and short fuse made more sense. Knowing his situation helped change my approach to him. I took time to talk with him in the hallway before school to let him know that he could talk to me about his situation if he wanted to. Although he never took me up on that offer, he did express an interest in my robotics team. I realized robotics might be a good outlet for him, so I invited him to join. The other students seemed to accept him as he learned computer code and helped with fund-raisers. At the club's end-of-year luau, complete with leis and limbo, DJ was the life of the party.

—Chris Bates, teacher, Vicksburg Junior High School, Vicksburg, Mississippi

As an incoming freshman, Edward was unmotivated, socially awkward, and unwilling to participate in small-group or whole-group lessons. He preferred to keep to himself and focus on hiding his face behind a magazine. We worked to help him interact and communicate with his peers and taught him about interpersonal communications. By applying these lessons, he became more engaged in class activities.

—Kaywin Cottle, RTI coach, Preston, Idaho

Jenna was a student who came into my English class as a disengaged high school junior. She was uninterested in school; she worked nights and weekends as a waitress, and she felt that was what she would do with her life. I tried to connect the literature we studied to real life and began to build her up as a student, demonstrating to her that she could do anything she put her mind to. She went from being a student who didn't care and just wanted to pass to being a conscientious learner who wanted to be on the honor roll.

—Martin R. Geoghegan, principal, John T. Nichols Jr. Middle School, Middleborough, Massachusetts

As an intervention teacher, I'm blessed to have students who, although low in their initial skill levels, are usually highly motivated. But Sam was different. When I taught him in 1st grade, he was only engaged when he had a chance to be argumentative. The next year, he was retained in grade and I did not teach him. But when I had him the following year as a 2nd grader, he started out with the same argumentative pattern. Fortunately, I had grown in my practice and ability to engage students in discussion, and I noticed that as I let Sam share more and more without interrupting him, I was able to truly appreciate the depth and intelligence of his thought processes and contributions. The second half of the year, his reading level shot up!

—Bev Supanick, ESOL teacher, Adelphi Elementary School, Adelphi, Maryland

Note: All student names are pseudonyms.


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Talent acquisition and development specialist

Talent acquisition and development specialist London

This FMCG organisation has global brand presence and is well known for their people values. In this unique role, you will take on a lead role for the UK and Ireland population as a Talent Acquisition specialist as well as widening your remit to Training and Development. You will work closely with your European and Global counterparts to own and drive the UK and Ireland recruitment process, essentially being the face for this brand in the external market place when it comes to talent attraction.

Our client is looking for someone who can bring expertise at a strategic level to the talent acquisition and resourcing space for the business or someone who can bring strong training skills to the table and shows the aptitude and strategic capability to take on talent acquisition as part of their role remit. The long term aspirations for this role is that the indvdual will also become a HR Business Partner in the near future for one of the smaller internal client groups in the UK and Ireland.

This is a really great opportunity for someone who wants to join a large blue-chip business in a role that offers autonomy, growth and international scope. Longer term, our client are well know to rotate talent internally and across their markets on an international level which could be a compelling pull for the right candidate. We are looking for someone bright, commercially astute and with end to end skills in resourcing or training and development, industry experience is not essentially although you must be able to show that you have worked in a matrix structure ideally within an international organisation.

SR Group is acting as an Employment Agency in relation to this vacancy.

LocationLondonSalary£45000 - £55000 per annum + bonus & benefitsReference143009KRIContact NameKetna Ramchandani

This FMCG organisation has global brand presence and is well known for their people values. In this unique role, you will take on a lead role for the UK and Ireland population as a Talent Acquisition specialist as well as widening your remit to Training and Development. You will work closely with your European and Global counterparts to own and drive the UK and Ireland recruitment process, essentially being the face for this brand in the external market place when it comes to talent attraction.

Our client is looking for someone who can bring expertise at a strategic level to the talent acquisition and resourcing space for the business or someone who can bring strong training skills to the table and shows the aptitude and strategic capability to take on talent acquisition as part of their role remit. The long term aspirations for this role is that the indvdual will also become a HR Business Partner in the near future for one of the smaller internal client groups in the UK and Ireland.

This is a really great opportunity for someone who wants to join a large blue-chip business in a role that offers autonomy, growth and international scope. Longer term, our client are well know to rotate talent internally and across their markets on an international level which could be a compelling pull for the right candidate. We are looking for someone bright, commercially astute and with end to end skills in resourcing or training and development, industry experience is not essentially although you must be able to show that you have worked in a matrix structure ideally within an international organisation.

SR Group is acting as an Employment Agency in relation to this vacancy.

Apply now


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EL Takeaways

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April 2015 | Volume 72 | Number 7
Communications Skills for Leaders Pages 96-96


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Beyond Computation

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Teachers report that certain errors in math appear every year, in almost every class, in spite of repeated explanations.

Although 46 - 18 = 28, we see students write:

   46

- 18

   32

And although 16 × 18 = 288, we see students write,

16 × 18 = (10 × 10) + (6 × 8) = 148

These same kinds of mistakes persist in algebra, where, although 2(3 × 5) ? (2 × 3) × (2 × 5), we see students write 2(ab) = (2a)(2b).

Students who make these errors are not thinking about the behavior of the operations or relationships among quantities. Students who decide that 46 - 18 = 32 are reversing the order of the digits in the ones place, which is acceptable for addition but not subtraction.

Students who claim that 16 × 18 = 148 are also employing symbol patterns that work for addition: To find 16 + 18, you can add the tens, add the ones, and then add the results: 20 + 14 = 34. Why not do the same for multiplication?

Similarly, the algebra error stems from confusing patterns that apply to addition with those that apply to multiplication.

The core of the elementary mathematics curriculum has been and continues to be calculation procedures. At each grade, instruction emphasizes computation with numbers on the edge of students' cognitive abilities. Students reach for larger numbers, then fractions and decimals, then integers.

But the exclusive goal of performing computations on ever more challenging numbers may obscure students' understanding of the operations. This can be true even when instruction encourages students to learn a variety of procedures. On the other hand, investigating the behavior of the operations supports students' computational fluency and understanding.

Since 1993, we have collaborated with Virginia Bastable of Mount Holyoke College to develop the following approach to elementary math:

Students investigate, describe, and justify general claims about how an operation behaves.Students shift from solving individual problems to looking for regularities across problems.Students create representations of the operations as the basis for explanation and argument.The operations become objects of study rather than instructions for how to calculate.

This approach targets issues that cause many persistent errors in arithmetic and algebra and gets students thinking about what the operations mean rather than the procedures they need to follow to arrive at an answer. The following examples show this process in action.

Lysette Peron works with students in grades 3 and 4 who are behind their peers in mathematics. When many of her 3rd graders were making the subtraction error illustrated above (46 - 18 = 32), she took a step back.

First, Ms. Peron asked her students to think about the effect of changing the order of numbers in an addition expression. After some investigation, students were sure that changing the order of addends does not affect the sum. They showed two stacks of cubes and then explained that when you switch the order, you're not putting in or removing any cubes, so the total stays the same.

Then Ms. Peron asked what happens if you reverse the numbers in the expression 17 - 9. Using what they understood about subtraction, some students thought 9 - 17 must equal zero. After all, if you have 9 things and you try to remove 17, you remove all you have. Some students had a bit of knowledge of negative numbers and used a number line to show numbers below 0. But some students who had not previously encountered negative numbers developed their own ways to think about 9 - 17. For example, Maritza drew this:

The ovals represent 9; the Xs represent 17. The Xs on top of the ovals show how the 9 ovals are subtracted; the additional Xs show the 8 that could not be subtracted. Maritza concluded from her representation that 9 - 17 = 0. However, some of her classmates began referring to Maritza's extra Xs as "invisible numbers." One student wrote:

60 - 50 = 10
50 - 60 = invisible 10.

The point of the discussion was not to introduce the concept of integers. Rather, Ms. Peron wanted her students to recognize addition and subtraction as distinct operations that behave differently. Her intent was to have students reason through why it works to switch the order of the numbers in addition but not in subtraction.

After two class sessions spent on the order of the numbers in subtraction, Ms. Peron again posed the problem, 46 - 18, and immediately one of the students began to subtract in his old, incorrect way: "40 minus 10 is 30, 6 minus 8 is …" Then he paused, and said, "No, that won't work." He thought for a minute, and then, instead of reversing the digits, as he might he in the past, he changed his strategy: "46 - 10 is 36, then subtract 8, that's 28."

The students' difficulties with subtraction were not necessarily fully and finally resolved, but exploring what happens when reversing the terms in addition and subtraction enabled students to not only recognize their error and correct it, but also gain foundational knowledge that will serve them when they work with integers and algebraic notation in later grades.

Alice Kaye presented the following poster to her 3rd grade class.

The numbers were not meant to be challenging. The purpose of the discussion was for students to consider what was going on in the pairs of problems.

The students filled in the blanks and talked about what they noticed. Students mentioned that one number changed, one stayed the same, and the last number in the equation changed, too. The discussion went on for a few minutes, until Evan said, "Because 9 + 4 is 13, 9 + 5 has to be 1 more than 13."

After further discussion, a student named Pamela said, "How did Evan come up with that idea?"

Evan responded, "I'm not really sure. I just know it. It seems obvious to me, so I didn't think to think about it before."

At the end of that discussion, Ms. Kaye asked the class to do one of two things as homework: (1) to write down a statement that puts what they saw in these problems into words or (2) to come up with other pairs of equations that work in the same way. On the second day, the class built on their homework to write the following conjecture together:

In addition, if you increase one of the addends by 1 and keep the other addends the same, the sum will also increase by 1.

On the third day, Ms. Kaye challenged the students to use a story context, picture, diagram, or manipulatives to convince somebody else that this conjecture is true for all whole numbers. Many of the students' solutions included a graphic representation like Melody's.

Some students used specific numbers to describe these representations: "I have 5 yellow cubes and 7 green cubes. 5 + 7 = 12. If I add one cube to the green tower, I get 5 + 8 = 13."

However, Melody described her representation in general terms. "When you add the yellow and green, that's some amount. When you add the blue cube to the green stack, the total goes up by one."

Ms. Kaye asked, "Does it matter how many are in the stacks?"

Melody said, "No. It can be any number of yellow cubes and any number of green cubes. When you add one cube to either stack, the total goes up by one."

Melody had created a representation of addition and used that representation to make a claim that would apply to any numbers. No matter what quantities she used in the representation, the result of adding 1 would always be the same.

The following day, Ms. Kaye shifted the focus to multiplication. She presented this poster and writing prompt:


In a multiplication problem, if you add 1 to a factor, I think this will happen to the product: ________________________________________


Ms. Kaye asked her students to create a story context and representation for the first equation in the top row (7 × 5 = 35); then change the context and representation just enough to match the second equation in each box (7 × 6 = 42 and 8 × 5 = 40). After having time to work in pairs, students came together to share their work. Jacob and Billy presented this story:

There are 7 groups of 5 fish living in the store: 7 × 5 = 35. There are 35 fish in the store.

The representation on the left shows the 7 groups of 5 fish. The representation on the right shows one more fish added to each group, 7 more fish all together: 7 × 6 = 42.

To represent the second box in the top row, Jacob and Billy again started with 7 groups of 5 fish, but this time they added one more group of 5 fish, as shown on the right: 8 × 5 = 40.

As different groups presented their stories and representations for various equations, the class worked to understand classmates' thinking and formulate a generalization. They came up with this claim:

If you increase the size of each group by 1, the product increases by the number of groups. If you increase the number of groups by 1, the product increases by the size of each group.

Some students joined these two claims into one:

If you increase a factor by 1, you increase the product by the other factor.

At the end of the lesson, Ms. Kaye said, "A few days ago, we were talking about addends changing by 1 and what happens to the sum. Now we're talking about the factors changing by 1 and what happens to the product. How is adding 1 to a factor different from adding 1 to an addend?"

After a pause, May explained, "When you work with multiplication, you have to think in terms of groups, and that's different from when we were just doing sums."

In the first example, although Ms. Person did not use the term, the students in her classroom were examining the commutative property of addition, in algebraic form: a + b = b + a. They also concluded that subtraction is not commutative: a - b ? b - a. Some students in Ms. Peron's class further specified the result of changing the order of terms in a subtraction expression: a - b = - (b - a).

In the second example, the students in Ms. Kaye's class investigated special cases of two fundamental properties:

The associative property of addition: a + (b + 1) = (a + b) + 1
The distributive property of multiplication over addition: a(b + 1) = ab + b.

These students are developing a strong foundation in understanding the properties and behaviors of the operations. When they encounter such properties in later years, they will be able to read the algebraic notation with meaning, as expressing ideas they already recognize.

This sequence of activities engages a range of learners, from students who tend to struggle with computation to those who excel. Ms. Peron's students generally have difficulty with mathematics and are frequently unengaged. However, all of her students were extremely involved in the discussions about addition and subtraction.

The students in Ms. Kaye's class are more representative of a typical classroom. Students like Evan, who said the idea about adding 1 to an addend was obvious, may already be in the habit of looking for regularity in the behavior of operations. For them, the challenge is to communicate conjectures with precision and to prove them. Students like Pamela, who have not developed the habit of noticing regularities, learn to think explicitly about the properties on which calculation procedures are based.

All students benefit from representing the operations in ways that strengthen their grasp of what the operations do and how they behave. These activities deepen their understanding of how each operation is different from the others.

Deep understanding of arithmetic, central to the K–5 curriculum, rests on three pillars1  :

Understanding numbers includes understanding written and oral counting; the structure of the base ten system with whole numbers and decimals; and the meaning of fractions, zero, and quantities less than zero.Developing computational fluency includes building a repertoire of accurate, efficient, and flexible strategies for each operation and knowing how and when to apply them.Examining the behavior of the operations includes modeling these operations, recognizing appropriate contexts for each, learning about the properties of each operation, describing and justifying behaviors that are consequences of those properties, and comparing and contrasting the behaviors of different operations.

This third pillar, which is the focus of this article, is as crucial as the others. Investigating the behavior of the operations in the elementary grades means spending time with familiar numbers—numbers small enough that students can pay attention to patterns across problems. Once students have articulated, represented, and justified these generalizations, they are positioned to apply those ideas to more challenging numbers and, eventually, use the same principles to interpret relationships expressed in algebraic symbols. Examining the behavior of the operations supports all students in developing computational fluency and provides a crucial link to their future study of algebra.

Authors' note: This work was supported by the National Science Foundation under Grant No. ESI-0550176. Any opinions, findings, conclusions, or recommendations expressed in this article are those of the authors and do not necessarily reflect the views of the National Science Foundation. Pseudonyms are used for teachers and their students.

1  Russell, S. J., Schifter, D., & Bastable, V. (2011). Connecting arithmetic to algebra: Strategies for building algebraic thinking in the elementary grades. Portsmouth, NH: Heinemann, p. 160.

Deborah Schifter is the principal research scientist at the Education Development Center in Northampton, Massachusetts. Susan Jo Russell is a principal scientist at the Education Research Collaborative at TERC in Cambridge, Massachusetts. They are coauthors, with Virginia Bastable, of Connecting Arithmetic to Algebra: Strategies for Building Algebraic Thinking in the Elementary Grades (Heinemann, 2011).

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Wednesday, April 15, 2015

Training Manager

Training Manager London

Summary

A Training Manager is required for a Financial Services organisation based in London. The successful Training Manager will be responsible for delivering our client's Retail Training strategy and ensure its implementation within budget and agreed timeline.

Client Details

A Financial Services Organisation based in London

Description

The successful Training Manager will be responsible for delivering our client's Retail Training strategy and ensure its implementation within budget and agreed timeline.

The key requirements for the role will include:



Responsibility for end-to-end training design and delivery for all relevant levels. The aspect of training will cover inductions, commercial training, product training, soft skills, coaching and any other relevant and required technical skills
Work closely with all Area Managers, HR Department, and Performance Coaches to ensure all relevant staff are trained to a high standard
Identify areas for improved efficiency and make recommendations
Set and agree annual Retail Training KPIs with the Retail Director
Benchmark with competitors in the industry to consistently improve Retail standards
Design competency framework
Write/ update any relevant recruitment selection processes
Design, deliver and implement relevant induction programme in conjunction with the Area Managers and HR Department
Implement and incorporate all Government Training initiatives e.g. skills for life, NVQs for development of staff
Design and delivery product training, relevant/required technical and soft skills training and ensure all staff are coached on all products and receive ongoing training
Design and write the training manuals, update them in accordance with changes to the external or internal governance, regulations, technical software changes, retail product and services updates
Design and deliver refresher training for existing staff in conjunction with the relevant teams
Design and deliver training for newly promoted staff in conjunction with the relevant teams
Ensure all design and delivery is within agreed budgets
Regular travel to the all sites to understand the needs of the local business and offer adequate training solutions
Attend events related to Retail/Financial Services for ongoing improvement or regular updates
Undertake all reasonable duties and responsibilities for the effective support of the business
You are required to ensure all Health & Safety regulations are adhered to within Company guidelines.
You will undertake any reasonable requests by the Company in order to fulfil the role criteria and/or business objectives.

Profile


Previous work experience in a similar role and environment
Ability to communicate effectively across all levels across the organisation
Manage relationships with key stakeholders
High level of attention to detail
Flexible
Methodical
Good admin skills
Proactive
Good presentation skills
Understanding of the retail industry
Relevant training qualification/degree or equivalent
Secondary education or equivalent
Proactive
Team player
Confident
Innovative and forward thinking

Job Offer

A competitive package dependent on experience

LocationLondonSalary£1 per annumDuration12Reference13423271/001Contact NameAdrian Dawson

Summary

A Training Manager is required for a Financial Services organisation based in London. The successful Training Manager will be responsible for delivering our client's Retail Training strategy and ensure its implementation within budget and agreed timeline.

Client Details

A Financial Services Organisation based in London

Description

The successful Training Manager will be responsible for delivering our client's Retail Training strategy and ensure its implementation within budget and agreed timeline.

The key requirements for the role will include:



Responsibility for end-to-end training design and delivery for all relevant levels. The aspect of training will cover inductions, commercial training, product training, soft skills, coaching and any other relevant and required technical skills
Work closely with all Area Managers, HR Department, and Performance Coaches to ensure all relevant staff are trained to a high standard
Identify areas for improved efficiency and make recommendations
Set and agree annual Retail Training KPIs with the Retail Director
Benchmark with competitors in the industry to consistently improve Retail standards
Design competency framework
Write/ update any relevant recruitment selection processes
Design, deliver and implement relevant induction programme in conjunction with the Area Managers and HR Department
Implement and incorporate all Government Training initiatives e.g. skills for life, NVQs for development of staff
Design and delivery product training, relevant/required technical and soft skills training and ensure all staff are coached on all products and receive ongoing training
Design and write the training manuals, update them in accordance with changes to the external or internal governance, regulations, technical software changes, retail product and services updates
Design and deliver refresher training for existing staff in conjunction with the relevant teams
Design and deliver training for newly promoted staff in conjunction with the relevant teams
Ensure all design and delivery is within agreed budgets
Regular travel to the all sites to understand the needs of the local business and offer adequate training solutions
Attend events related to Retail/Financial Services for ongoing improvement or regular updates
Undertake all reasonable duties and responsibilities for the effective support of the business
You are required to ensure all Health & Safety regulations are adhered to within Company guidelines.
You will undertake any reasonable requests by the Company in order to fulfil the role criteria and/or business objectives.

Profile


Previous work experience in a similar role and environment
Ability to communicate effectively across all levels across the organisation
Manage relationships with key stakeholders
High level of attention to detail
Flexible
Methodical
Good admin skills
Proactive
Good presentation skills
Understanding of the retail industry
Relevant training qualification/degree or equivalent
Secondary education or equivalent
Proactive
Team player
Confident
Innovative and forward thinking

Job Offer

A competitive package dependent on experience

Apply now


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Career Vision Statements: What Is One and Why Is It Important?

By Larry Boyer, Career Coach & Personal Branding Strategist

How to create a career vision statement, career strategic planningThe Vision Statement is an important tool we can borrow from the business world to apply to your career. A Vision Statement is a short description of your career aspirations. The vision statement is descriptive of more than just your title and describes what you're doing and the impact you are having on others in the world - colleagues, customers, etc. In fact your vision statement doesn't even need to have a job title in it.

Why Is A Vision Statement Important?

One of the key roles of your career vision statement is to help you get through the difficult times. Just as if you had your eyes fixed on the distant mountain peak you were hiking toward, having a clear vision helps you get through the obstacles you meet along the way, whether it's steep climbs, think underbrush or swamps and man-eating alligators.  Your vision keeps you focused on where you want to be. When you lack a vision it's very easy to get stuck and distracted by the obstacles. 

What Does a Vision Statement Look Like?

Vision statements can take many forms. What is important is that your vision statement. It can be words, pictures or both. You want it to paint as vivid and inspiring picture in your mind as it can. Remember you can always revise, improve and enhance it.

Here are some examples:

Financial Planner: 

Grow my business to include 5 associate planners to help 10,000 people over the next 10 years achieve the level of financial independence they are willing to work for. We will offer a full variety of financial products to help our clients meet their financial goals and protect themselves from risks. 

Auditor:

Become a partner in a mid-sized audit firm in the North East US. My day will be filled with diverse and interesting challenges and allow me to balance my work responsibilities with my responsibilities at home and leave time for me to recharge and enjoy my life. 

Economist:

Become the Chief Economist for a large organization, answering questions about the effects of economic changes on the company and industry. Be viewed by my peers and other interested parties as a leading expert in the field and be sought out for my opinions, for example by news reporters and for Congressional testimony. Have a regular presence in the news media. Publish at least two articles per year in peer reviewed journals and speak at conferences.

Notice that in each case there is a long term vision that the person is working toward. Steps toward the vision can take place all the time. Some career vision statements are more specific than others. Some are focused only on their career and others incorporate a more broad picture of the individuals life and how their career is a part of the vision.

Is This It?

This is the simplest form of developing your vision statement. Those who spend time clarifying their vision can even expand it. You can have both a short vision statement and a longer one that goes into more detail as well. A more detailed vision may help you bring your vision to reality faster and with fewer missteps. But, having a short vision statement as well lets you easily remember it when you are faced with a struggle or giving up. It also lets you easily read it each day so that you can keep yourself heading in the right direction during the day.

What's Next?

For starters you can work on writing a simple vision statement like the ones above that is appropriate for you. Your vision statement should provide a clear picture of what it looks like to be you in that future end state. Talking about your vision statement with others will also help you clarify your vision, especially when they have questions and suggestions for you to consider. Sharing your vision with others is a powerful way to enlist others in helping you make your vision a reality. 

To learn more about how business practices can support your career development, click the button below to receive a copy of our ebook.

7 Secrets to Career Success, Career Development, Success


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Training Officer

Training Officer Cheshire

We are looking for candidates who can support the full learning cycle from design through to delivery and evaluation.

Your role will be to provide comprehensive training and support to the business enabling managers to focus on Performance Management across their teams and deliver and facilitate engaging and output-focused training courses.

You will have:

· Experience of rolling out a Management Programme, focused on developing first line managers on performance management across their teams

· Experience of the design and delivery of training around performance, absence and behaviour

Some travel will be required to company sites.

If you are interested in this HR role please apply by clicking on the link below or contact Ashley Kate HR for further details.

Ashley Kate HR specialise exclusively in HR recruitment, nationwide for temporary, contract and permanent HR roles. We give equal priority to our candidate and client relationships and ensure we deliver a highly professional HR consultancy service at all times.

To find out more about us please visit our website at http://www.ashleykatehr.com/
Join the Ashley Kate HR LinkedIn group at http://linkd.in/HRProfessionalsNetworkUK
And follow us on Twitter at http://www.twitter.com/AshleyKateHR

Ashley Kate HR operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates.

LocationCheshireSalaryUp to £32,000DurationPermanentReference13171 JKCCBContact NameRecruiters

We are looking for candidates who can support the full learning cycle from design through to delivery and evaluation.

Your role will be to provide comprehensive training and support to the business enabling managers to focus on Performance Management across their teams and deliver and facilitate engaging and output-focused training courses.

You will have:

· Experience of rolling out a Management Programme, focused on developing first line managers on performance management across their teams

· Experience of the design and delivery of training around performance, absence and behaviour

Some travel will be required to company sites.

If you are interested in this HR role please apply by clicking on the link below or contact Ashley Kate HR for further details.

Ashley Kate HR specialise exclusively in HR recruitment, nationwide for temporary, contract and permanent HR roles. We give equal priority to our candidate and client relationships and ensure we deliver a highly professional HR consultancy service at all times.

To find out more about us please visit our website at http://www.ashleykatehr.com/
Join the Ashley Kate HR LinkedIn group at http://linkd.in/HRProfessionalsNetworkUK
And follow us on Twitter at http://www.twitter.com/AshleyKateHR

Ashley Kate HR operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates.

Apply now


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One to Grow On / Releasing the Will to Learn

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What I've observed in classrooms leads me to a good news bad news conclusion about motivation.

Human beings enter the world highly motivated to learn. It's how we invent ourselves—a survival mechanism. So when educators talk about students who aren't motivated to learn, I figure something is amiss. Either we can't see what motivates the student in question, or the student's life is dangerously off course. In either case, "unmotivated" behavior should register to educators as a call for help.

A recent report on motivation and student success (Education Week Research Center, 2014) shares some findings worth pondering. Teachers and building administrators surveyed cited student motivation as the most important indicator of academic success, but most said that fewer than half of their students were engaged and motivated. They listed lack of parental support, lack of time, and lack of resources as the chief barriers to student motivation. It seems striking that the majority of respondents reported that they were good at inspiring students but that their colleagues weren't so good.

What I've observed in classrooms—my own as well as those of others—leads me to a good news–bad news conclusion about motivation. The same reality lies behind both the good and the bad news: The teacher is key to student motivation. We have immense power to unleash—or diminish—a young person's desire to learn. There's so much we can do in either direction.

It seems to me that catalysts of—or obstacles to—student motivation form a set of three concentric circles. In each circle, students ask key questions that affect their eagerness to learn. Teachers need to be aware of those essential questions and reflect carefully on the answers they're giving their students.

The outermost circle—in which motivation links to a student's concerns about his or her personal relationship with school and school adults—is often the most powerful. In this sphere, a student poses two fundamental questions: Does the teacher see me? and How does the teacher see me? Some students feel invisible in their classrooms; some feel judged and found wanting. In either condition, the student's desire to learn is likely extinguished.

A teacher does well to reflect on whether he or she sees each student as an individual. Considering an "unmotivated" kid, teachers should ask these questions: Do I believe in this student's capacity to succeed in my classroom—and am I communicating belief in that potential? Do I give him or her support, voice, and autonomy in school work? What am I doing to know this child better today than I did yesterday?

The middle circle houses social links to motivation. In this metaphorical space, a student asks, Do I belong here? Am I valued? Do I have something meaningful to contribute? Humans need affiliation with other human beings. Students flourish when they find a sort of school family—a group that accepts, nurtures, and needs them.

Some kids require help to find that group. So a wise teacher who perceives that a student's effort is lagging frequently asks, How do I represent this learner to all the other students? Do I construct student groups so that he or she—and everyone in every group—has something crucial to contribute to the success of the whole?

More broadly, teachers should consider whether they cast everyone as a traveler on the road to success or think in terms of winners and losers. We feed motivation when we ask ourselves what we can do to model, commend, and necessitate mutual respect.

In the center circle are two questions students ask themselves regarding academics: Is this stuff worth my time? and Can I do what's being asked of me? Knowing that students are chewing on these questions, a teacher who accepts his or her power to ignite motivation asks, Do I tap the power of this content to inspire learning? Do I plan for wonder, imagination, and curiosity in lessons—for example, by beginning with questions rather than answers and showing students the links between what I teach and their lives?

In this sphere, a wise teacher poses these queries: Do I both point to goals that seem beyond the reach of each student and provide learning partnerships that will extend his or her reach? Do I teach skills that pave the way to real learning—like listening, asking, finding out, reasoning, disagreeing, self-correcting, and starting again? Do I require growth from every student? Do I celebrate growth?

There's no single fix for weak student motivation. On a given day, in a given year, some students will need teachers to focus on the personal circle to fuel motivation. Others will need more attention to questions in the academic circle. And some kids have barriers to motivation that transcend these circles—life baggage too heavy for them to carry and too serious for us to repair even with our best efforts. Even in those instances, however, a teacher can send life-changing messages when he refuses to give up on a kid or when she approaches a reluctant learner as a dreamer in need of a plan to construct that dream.

We can be architects of circumstances that enable students to become self-motivated (Deci, 1995). Marianne Williamson (1992) said something that always challenges me: "Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond belief" (p. 92). This quote challenges me in the motivation arena—as a teacher who either will or will not own my capacity to release students' motivation to learn.

Deci, E. (1995). Why we do what we do: Understanding self-motivation. New York: Penguin.

Education Week Research Center. (2014). Engaging students for success. Bethesda, MD: Author. Retrieved from www.edweek.org/media/EWRC_EngagingStudents_2014.pdf

Williamson, M. (1992). A return to love. New York: Harper Collins.


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Patternus Interruptus

abilene_paradox Groups and individuals tend to follow habitual patterns of behavior that for zones of comfort over time. Therefore, there are times when it’s appropriate to resist the groups momentum or inertia, to stop and look at the bigger picture, the “gestalt” of the group dynamic. As a facilitator, be on guard for patterns of behavior that are begging to be interrupted, and explore them for richer possibilities. Here are some examples of opportunities to stop and dig deeper. Settling. Group members are settling for a marginal result to just “get it done,” when they actually have the time, resources, and the opportunity to build a brilliant result by digging just a bit deeper, stretching themselves, and risking a little more. Conflict avoidance. Group members are withholding their truth to avoid potential conflict. Use effective conflict resolution methods to turn this pungent soil so that something more beautiful can grow from it. Business as usual. The group is getting things done in a way that tends to always work for them, but their process lacks “juice.” Mix up the room and the process. Get people to change position, play different roles, try a different process, just to move into unexplored territory to see what emerges. Facilitate exploration, just for the fun of it. Superficial focus. The group looks like they’re on course, but it appears they may be operating on superficial assumptions or goals. Take time to help them look at the bigger reason for being together. Are they operating in accordance with a potent purpose or just biding time? Stale mental maps. The group is operating based on worn out assumptions about themselves. They may be fixated on solving a cost problem when they could be focused on creating new revenue. They could be stuck on what’s not working rather than building and expanding on what is. More? Please email us other examples you’re run across in your experience.   Action Is there an area of your life that deserves a pattern interrupt? That is, a behavior pattern that is not as effective as it could be that you’ve been reluctant to stop and look at? If so, why not take ten minutes right now and journal about it? I’d love to hear what shows up for you. Please click on the Add Your Comments and tell us about it.


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